Frequently Asked Questions (FAQ)

You can reserve it directly on our online reservation engine. Instead of choosing a date, you choose to make a gift voucher. This way you reserve and receive a code by email which the person to whom you give it, can redeem it directly online any day that this trip is operational with availability.

You drive the buggy yourself. The instructor will guide you and drives in front of you in another vehicle. If for some reason you want to do the trip not driving yourself, the instructor can drive you in a 2 or 4-seater buggy. In this case, the price of a 2-seater buggy coud take 1 person and a 4-seater up to 3 people (maximum with the guide as driver) will apply. This must be indicated at the time of booking.

NO YOU CAN'T - Please do not insist, no need to call if there is any way you can drive if you do not meet the following conditions: The minimum requirements of the insurance company to be able to drive a buggy are age: You must be 25 years old or over and have a minimum of 2 years of driving licence without exception. Again, without exception. There is nothing we can do about it, if you do not meet both requirements we are sorry to say that you cannot drive any of our buggies, and no, you cannot pay extra to drive if you are under 25 or do not have the 2 years driving licence.

We have already taken from age 1 to 90, but simply cannot recommend you to take small kids on long trips. As of 8 years they will have great fun. Traffic rules apply for buggies aswell so elevator seats will be needed.

The prices marked on our web are the final prices PER BUGGY regardless of the number of people travelling in it. That is to say, if you hire a 2-seater buggy for eg. the Ronda Surroundings trip its 185€ for a 2-seater buggy and it doesn't matter if 1 or 2 people are travelling in the vehicle. The same rule would apply for the 4 seater: 230€ regardless if 1, 2, 3 or 4 people travel in the vehicle.

Prices includes 1 driver. If you want to change drivers a surcharge of 15€ for each extra driver is to be paid regardless the contracted trip.

We only need a minimum of 3 buggies for the Genal Valley and Bandolero Trips. You should only be 1 or 2 couples. If you let us know some weeks in advance, we can probably get you sorted for these trips.

No, you don't, as they are seatbelt equipped, but if you have a helmet and you want to use it, its fine with us!

• Yes. You can by credit/debit card on our reservation engine
• Credit card on the day of the experience (except American Express) for direct bookings
• Cash upon arrival the day of the trip
• TopBuggy gift and hotel reservations and Andaluz Card is also accepted
• Yumping, Viator and Tripadvisor
• Some other coupons. Andaluz Card is also accepted
• IMPORTANT NOTE: ALL bookings/reservations need to be paid for on forehand. If you dont pay forehand you might not be able to go the day you want to as prepaid reservations go first.

• Do an online reservation on our web
• Contact us by Whatsapp (recommended) at +34 656 836 777
• Contact us by email
• Drop us a bell al +34 656 836 777 any day (business hours) or from 10:00-13:00h local time from Mon-Thu at +34 952 874 195

Our company has specific authorizations that allow us to drive in different areas and tracks, even restricted ones in summer. Driving in these areas is done under our responsibility to ensure that it is complied with the rules expedited by the authorities. We recommend that you read the DRIVING RULES before doing your reservation, to avoid any possible misunderstandings or being drawn the attention by the guide during the trip. The rules are not taken for granted. Safety first. Safety for all participants and activity itself. Failure to comply may lead to cancellation of the trip, with immediate cessation, without refund. Under the RULES you can also read the summary of the disclaimer that must be agreed on in order to carry out the reservation of our trips.

Sorry. We do not rent buggies without an instructor under any circumstances.

All buggies are covered by 2 insurances:

• Third party insurance (you break it you pay it)
• Specific ``Active Tourism`` civil liability insurance.

All insurances are extended by Spains' biggest insurance company: Mapfre. Contracting client signs disclaimer when reserving trip.

• If you wear contact lenses, if you can, change them to normal glasses. If not bring some sealed ones to cover your eyes.
• Glasses recommended all year round. Vehicles are open!!!
• YOU ARE NOT ALLOWED TO DRIVE WITH FLIP-FLOPS. If you want to take them because you plan to bathe in one of the rivers or ponds, fine but definitely not to drive.Note that you can even be fined by traffic police should you do so (even in your own car), so you are warned!
• Comfortable clothing for each season recommended.
• In summer: sunglasses and solar protection are a must. On some trips you can have a dip in a pond or river.
• In winter and cold season:Warm and preferably. Waterproof.clothing is much recommended. Take good notice that we are in Ronda. We start at +800 meters and we move between the 600 and 1200 meters depending on which trips. It is a mountainous area, this is not Marbella or Cadiz nor Seville and the temperatures can be much lower. It can be cool even in summer specially on the longer trips.

Except for the Tajo trip, you are probably going to get stained (or even wet almost for sure), either with dust, water or mud, so please bring appropriate outfit. We only have emergency (rain) ponchos... so... yes you probably will get dirty. A Can Am Maverick Sport 1000R is an open vehicle so... Of course this depends mainly on the driver and desire to have fun. Please, we don´t want to scare you, but again this mainly depends on how you drive, but the vast majority gets excited and doesn't miss a puddle... It also depends on the trip you have chosen, time of the year, and weather conditions. We insist on recommending to bring warm and waterproof clothing in winter and or lousy days. Gloves do come in handy at times. Some spare/replacement clothing isn´t a bad idea if you are staying for lunch or visiting Ronda afterwards. We have a Unisex restroom with shower facilities so the worst dirt can always be removed here.

The buggies are all pretty much the same. By the time you arrive the guide will have the vehicles ready. Usually our clients organize themselves with the buggies when there is more than one couple/family. Even then, the first one to arrive is the one that has most choice.

Yes, but only if a surcharge is paid for. For longer trips and 4 or 5 buggies, we promise you we will do our very best to make them private whenever we can, but we can only assure to do so if the surcharge is paid for.

Of course! Some buggies already have the Gopro-type fixtures.

We don't panic about a little bit of rain, but if the day becomes really impossible or the forecast indicates so, the trip will be suspended. We always try to give plenty of notice in advance. It would imply a change of date at no cost or a change of the reservation to gift voucher to redeem freely at another time (18 months for redemption). If a morning trip is booked and the afternoon is better and dry, we can change to a later time of the day (or vice-versa)

Driving rules can be viewed in Rules (footer). We make sure they are not taken for granted, so please behave if you don't want to spoil the experience for yourselves and others.

If you notify us in time (at least one day before) there is no problem and you do not lose money since we relocate you on another day.

• Change from booking to gift voucher (redeemable within 18 months of booking): NO COST.

If you want to CANCEL the trip and receive a refund of the amount paid in advance, the following rules are applied:

• Cancellation up to 5 days before trip date: 100% refund (discounting €5 bank charges).
• Cancellation between 5 and 2 days before trip date: 50% refund (discounting €10 as management and bank fees).
• Cancellation less than 2 days before trip date: This entails the loss of the right to refund any amount of the deposit.
• The refund is only carried out by the same means of payment that it was initially made by.

Above all we like formality and punctuality. Keep in mind that there will surely be more people on the route waiting to leave. Nowadays with technology it is no longer an excuse to be late. Participants must be at our facilities at least 15 minutes before the scheduled departure time. If the route is, for example, at 10.00 a.m., we expect you to be at our facilities at least at 09.45 a.m. We will leave on time. We leave on the hour on the dot. If you are not there by that time -and you have not called us- we will leave, you will be grounded and you will lose your reservation. If you let us know a little earlier and you are not more than 10 minutes late -i.e., in our example, 10:10- we will wait for you. Keep in mind that you may be going out with other people and we would have to be waiting for you, which we suppose you would not like either, so once the buggies start rolling we do not stop, even if we cross paths with you arriving at our facilities. Translated with www.DeepL.com/Translator (free version)

Plenty of space right outside! No worries.

If you don't have a car to get here, let us know and we arrange you the pick up/return to Ronda Train Station/Bus/Hotel.

Yes, the booking engine gives you the option when you make the reservation online. The lucky person will have a period of 18 months to redeem it and choose a date for the route in the same booking engine on our website. The money from the gift vouchers is not refunded or returned. You can change the date, but the money is not returned.

If it doesn't let you, there may already be another route scheduled for that day. The most popular are the Tajo and Surrounding Ronda trips. Check that the trip you want to do is available that day. Not all trips are available every day.